Privacy Policy

At Sex Untold, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and protect your data when you interact with our website, www.sexuntold.com, and our services.

1. Data Controller
Sex Untold is the data controller for any personal information collected via this website or any related service. If you have any questions regarding this privacy policy, please contact us at: rachaelhibbertpro@gmail.com

2. Personal Data We Collect

We collect and process the following categories of personal data:

Personal Identification Data: Name, email address, phone number, etc.
Technical Data: IP address, browser type, operating system, and usage data, such as pages visited and time spent on the website.
Sensitive Data: Data related to sexual health, wellbeing, and related preferences only when voluntarily provided through consultations or sign-ups. This information is treated with the utmost confidentiality.

3. How We Collect Your Data

We collect personal data through the following methods:

Direct Interactions: When you fill out contact forms, sign up for services, or send emails.
Automated Technologies: Through cookies and similar tracking technologies when you browse the site.
Third-Party Sources: Occasionally, we may collect data from third-party platforms such as social media (based on your consent).

4. How We Use Your Data

We may use your personal data for the following purposes:

To provide and manage services: For booking consultations, sending updates, and delivering personalized services.
To improve user experience: By analyzing website usage data to optimize content and functionality.
To communicate with you: For updates, newsletters, and information you have consented to receive.
To comply with legal obligations: If required to comply with a legal process or protect rights.

5. Legal Basis for Processing Personal Data

Under the General Data Protection Regulation (GDPR), we process your personal data under the following legal bases:

Consent: When you provide your consent to receive communications or participate in services.
Contractual Necessity: To provide the services you request, such as consultations or access to content.
Legitimate Interest: For analyzing website usage and improving our services.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect data on your browsing habits. These technologies help us improve your experience on the site by remembering your preferences and analyzing trends. You can adjust your browser settings to refuse some or all cookies, though this may affect your experience on the website.

7. Data Sharing and Disclosure

Sex Untold does not sell or share your personal information with third parties for marketing purposes. We may share your data in the following situations:

Service Providers: With third-party service providers who assist with website hosting, analytics, and email distribution.
Legal Requirements: When we are legally obligated to share data in response to a court order or legal process.
Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or reporting requirements. Sensitive data related to sexual health will be stored with strict confidentiality and only for as long as necessary for your consultation and services.

9. Your Rights

As a user of Sex Untold, you have the following rights under GDPR:

Right to Access: You can request access to your personal data and obtain information about how it is processed.
Right to Rectification: You can request corrections if your data is inaccurate or incomplete.
Right to Erasure: You may request the deletion of your personal data in certain circumstances.
Right to Restrict Processing: You can ask us to limit how we use your data.
Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format and transfer it to another service provider.
Right to Object: You can object to the processing of your data for direct marketing purposes or other legitimate interests.

If you would like to exercise any of these rights, please contact us at rachaelhibbertpro@gmail.com.

10. International Transfers

While our services are based in Europe, your data may be accessed or processed by third-party service providers in other countries. We take all necessary steps to ensure that your data is handled securely and in accordance with European data protection laws, including entering into data processing agreements with appropriate safeguards.

11. Data Security

We use a combination of physical, technical, and administrative measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no system is entirely secure, and we cannot guarantee the absolute security of your information.

12. Updates to This Privacy Policy

We may occasionally update this Privacy Policy to reflect legal requirements, changes to our services, or feedback from users. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

13. Contact Information

If you have any questions, concerns, or requests regarding your data or this Privacy Policy, please reach out to us at: rachaelhibbertpro@gmail.com

Last updated: 12/10/2024